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Was this last night? I'm actually a manager here and had a Togo person tell me today that someone left last night without ever coming back for food and had already paid. (I was not the manager for last night I was off) If you call and let me know when you ordered I can ensure you received the meal you paid for. We don't take food outside, normally they ask for you to pull back around, not just pull up.
?? Could possibly be busy. If I were you I would ask to talk to the manager when ever they do pick up. 😞
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Be carfull to check your credit card they went back and added a tip when I put 0 tip and gave tip in cash. THERE Crocks.
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